Terms of service.

These terms are an agreement between you and Brandlism (operated from New Jersey, United States) (“Brandlism”, “we”, “us”). They cover the website, the free proof scan, the application and the client pages it produces. If you use Brandlism for a business, you accept them on that business’s behalf, and “you” means the business.

Our Privacy Policy, the Data Processing Addendum and the Refund Policy are part of this agreement. If you do not agree, do not use the service.

Brandlism is the proof-to-performance operating system for growth agencies. You add a client brand. Brandlism scans the public evidence about it (its website, search results, AI answers, maps listings and public reviews) and keeps a dated copy of what it saw. From that evidence it writes findings, recommends the next moves, and records who approved the work and when.

After the work ships, Brandlism rescans the same target and shows what changed. The result is a proof record, a report you can export, and a client page your client can open without an account. Features change as the product develops. We describe what a plan includes on the pricing page at the time you buy it.

Give accurate sign-up details and keep your login to yourself. Each seat belongs to one named person. You are responsible for what happens under your account and for the people you invite to your workspace.

You confirm that you are allowed to do what you ask Brandlism to do. In particular, you have the right to scan and analyse each website and brand you add, and the right to give us any client information you put in (intake notes, voice memos, contacts, payments and connected accounts). Where that information is about people, you are responsible for having a lawful basis to share it with us and for telling them so where the law requires.

You may not use Brandlism to:

• send spam, harass anyone, or publish anything unlawful or deceptive
• scan or probe systems you have no right to test, or overload any website
• collect data in breach of a platform’s terms, or resell our data feeds as your own
• impersonate a person or business, or mislead a client about who did the work
• get around plan limits, rate limits or security controls
• copy, reverse-engineer or resell the service, except as the law allows

We may remove content or limit use that breaks these rules.

Brandlism uses AI models to read evidence, draft findings and write recommendations, reports and fixes. AI output can be wrong, incomplete or out of date, even when a source is attached. Treat it as a draft from a capable assistant.

Review every finding, recommendation and report before you act on it or send it to a client. Brandlism does not publish, send or change anything on your behalf without a person approving it. The decisions you make with it, and what you tell your clients, are yours.

The free Proof Scan plan needs no payment details. Paid plans are subscriptions billed in advance through our payment processor, Stripe, at the price and interval shown before you pay.

A paid subscription renews automatically at the end of each billing period (monthly, or yearly where a yearly price is offered) and your payment method is charged the then-current price, until you cancel. We will tell you by email at least 30 days before a price change takes effect for you, and you can cancel before it does.

The Founding Partner plan is offered by application to a small number of agencies. It costs $299 a month for up to five active client brands, plus a one-time $500 onboarding fee charged at the start.

The first 90 days are the founding term. After it, the plan continues month to month at $299 a month unless you cancel. You can cancel at any time, during or after the founding term, and the cancellation takes effect at the end of the billing period you have paid for. The onboarding fee is refundable only as the Refund Policy describes.

Prices are in US dollars and exclude taxes unless we say otherwise. You pay any sales, use, value added or similar taxes that apply to your purchase, other than taxes on our income. Payments are due when charged. We do not store your card details. Stripe does.

Cancel any time from Settings → Plan & billing, or email support@brandlism.com from the address on your account and we will do it for you. Cancellation takes effect at the end of the current billing period. You keep paid features until then and are not charged again. After that, your workspace moves to the free plan and your records stay until you delete your account.

Refunds follow our Refund Policy. In short: monthly fees are not refunded for a period already started, yearly plans can be refunded pro rata within 30 days, and billing mistakes are always put right.

We may suspend a workspace if a payment fails and is not fixed within 14 days of our reminder, if use breaks the acceptable use rules, or if it puts the service or other customers at risk. Where we can, we will warn you first and tell you how to fix it. Suspension for non-payment ends when the balance is paid.

You own the data you put into Brandlism and the reports and records it produces for you. You give us permission to host, copy and process that data only to run the service for you, keep it secure and fix problems. We do not sell it, and we do not use it to train AI models.

For personal data about your clients and their customers, we act as your processor under the Data Processing Addendum, which forms part of these terms. The companies that help us run the service are listed on our subprocessors page.

Brandlism relies on other companies for hosting, payments, search data and AI models, and lets you connect accounts such as Google. Your use of a connected service is governed by that provider’s terms. When a provider is unavailable or changes its service, the affected part of Brandlism may be limited. We say so on screen rather than show an empty or invented result.

We own Brandlism: the software, the design, the scoring methods and the brand. These terms give you the right to use it while your account is open. They transfer no ownership.

You may use, change and share the reports, recommendations and drafts Brandlism produces for your clients. If you send us ideas or feedback, we may use them without owing you anything.

Each of us will keep the other’s non-public information confidential and use it only for this agreement. For us that includes your client list, your client data and your reports. This does not cover information that is already public, was already known, or that the law requires to be disclosed. In that last case the disclosing party will give notice where it lawfully can.

We work to keep Brandlism accurate and available, and every finding carries its source so you can check it. Beyond that, the service is provided “as is” and “as available”. To the extent the law allows, we disclaim all implied warranties, including merchantability, fitness for a particular purpose and non-infringement. We do not promise any ranking, traffic, AI mention or revenue result.

To the extent the law allows, neither party is liable for indirect, incidental, special or consequential damages, or for lost profits, revenue or data, even if warned they were possible.

Each party’s total liability under these terms is limited to the fees you paid Brandlism in the 12 months before the event that gave rise to the claim. These limits do not apply to your payment obligations, to either party’s indemnity obligations, or to liability that cannot be limited by law.

You will defend and compensate Brandlism against third-party claims arising from data or content you put into the service, from sites you asked us to scan without the right to do so, or from your breach of the acceptable use rules. We will defend and compensate you against third-party claims that the Brandlism software, as we provide it, infringes their intellectual property. The party seeking protection must tell the other promptly and let it control the defence.

You can delete your account at any time from Settings → Your data. We may end this agreement if you seriously breach it and do not fix the breach within 14 days of notice, or straight away for fraud or abuse.

Before you delete your account you can export your data from the same page. When an account is deleted, we delete its data from our live systems within 30 days, and backups containing it roll off within a further 35 days. The Privacy Policy sets out the few records we must keep longer, such as invoices.

We may update these terms as the product and the law change. For a material change we will email the account owner at least 30 days before it takes effect. If you keep using Brandlism after that, the new terms apply. If you do not agree, cancel before they take effect.

These terms are governed by the laws of the State of New Jersey, United States, without regard to its conflict-of-law rules. Any dispute will be heard in the state or federal courts located in New Jersey, and both parties consent to that jurisdiction. Before going to court, write to us and give us 30 days to try to resolve it.

You are contracting with Brandlism (operated from New Jersey, United States). Questions about these terms, or a dispute, go to legal@brandlism.com. Billing and account help goes to support@brandlism.com. We reply within five business days.